ABSTRACT
Work-related travel is one of the primary travel purposes for citizens (Eurostat, 2021). The COVID-19 pandemic triggered significant changes in lifestyles and mobility that may persist in the long term. Teleworking and online shopping are much more widely adopted than before the pandemic crisis, while active mobility modes have gained a considerable share of urban transport activity. Restrictions in response to the COVID-19 pandemic have shown that several activities developed within the city can be done by ICT tools, such as working from home or shopping online, among others. Those tools can be used to avoid -potentially-unnecessary trips and consequently reduce Green House Gas (GHG) emissions. This work aims to determine how the COVID-19 pandemic affected the adoption of teleworking and how mobility behaviour has changed during the pandemic. It also explores the factors that may affect mobility changes, their long-term effects and potential repercussion on GHG emissions. To do so, we use an extensive survey carried out in 20 European cities across 11 Member States, applying statistical inference analysis among different categories of variables focusing on active workers. Results show that teleworking has grown significantly during the pandemic, both in the number of users and in the frequency of use. The change in mobility patterns has been significant and might serve as a lever for change towards a more sustainable mobility, but also for the worse if the right decisions are not made consequently. © 2023 The Authors. Published by ELSEVIER B.V.